Customer Service Representative resume examples

A modern resume example for a Customer Service Representative position. Based on the best resume writing practices.

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approved by recruiters
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Customer Service Representative Salary

/ year
Avg. Base Salary (USD)
k $
k $
k $
k $
k $
/ hour
Avg. Base Hourly Rate (USD)

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Make use of the best writing tips to help you to get a job in Customer Service

Acquiring a role is a job alone. That's why it has to be performed skillfully: using a correct method and reputable tools included. Comply with well-balanced recommendations of skilled candidates and authorities in human resources employed in the Customer Service to achieve the place of employment you would like having a completely suiting Customer Service Representative CV.

Main Key Skills and Action Verbs for Customer Service Representative

Your current expertise in the Customer Service is significant to bosses. For you to demonstrate it and receive the preferred role of a Customer Service Representative, you need to use action expressions. You are encouraged to pick something out of the list we have assembled: process optimization, recordkeeping strengths, stocking and replenishing.

Key Skills & Proficiencies

Customer Complaint Resolution
Customer Checkout
Sales Expertise
Microsoft Office Expertise
Executive Management Support
Minute Taking
New Product Information
Product and Service Information
Retail Sales Customer Service

Action Verbs

Client Relations
Customer Contact
Description and Demonstration of Products
Report Transcription
Intuit QuickBooks
Typing Proficiency
Complaint Resolution
Report Preparation

Customer Service Representative Resume Phrases To Adopt

If you happen to search for a Customer Service Representative position, you might want to expand your Resume with informative declarations showing your past and current work-related expertise and presenting skills and qualifications you have obtained. Check out the following examples of phrases and competencies that we have compiled based on the top resumes in the industry: microsoft office expertise, stock management, credit card processing.

Phrases To Use

Educated customers on promotions to enhance sales.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Boosted sales revenue by skillfully promoting diverse [Product or Service] options.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided information to customers regarding [Company]’s charge card and loyalty program and helped to open and activate new accounts.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Set up and activated customer accounts to maintain QA satisfaction levels.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Educated customers on special pricing opportunities and company offerings.
Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.

Best Customer Service Representative Resume Objective Examples

Generally, candidates are likely to neglect the significance of an objective statement in their own curricula vitae or maybe even skip it. But, if detailed plainly, it could be a powerful approach and an essential feature: insert it at the beginning of your Customer Service Representative curriculum vitae and mention your persistence and understanding of the organization and the Customer Service.

Motivated professional Adept at building productive relationships, resolving complex issues and winning customer loyalty. Bringing [Number]-year background maintaining customer satisfaction and contributing to company success.
Grasps company initiatives quickly as Customer Service Representative, achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties.
Maximizes seasonal employment as Customer Service Representative, getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Relies on [Number] years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.
Flexible Customer Service Representative with [Number] years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.
Positive, upbeat Customer Service Representative brings more than [Number] years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Hardworking Customer Service Representative accustomed to fast-paced [Type] call center environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in Customer Service standards and best practices.
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