Front Desk Agent resume examples

A modern resume example for a Front Desk Agent position. Based on the best resume writing practices.

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Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Front Desk Agent Salary

/ year
Avg. Base Salary (USD)
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k $
k $
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/ hour
Avg. Base Hourly Rate (USD)

What is the Pay by Experience Level for Front Desk Agent?

Career Paths

Explore the most common career paths for Front Desk Agent. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

Front Desk Agent
General Manager, Hotel
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Office Manager
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Assistant General Manager (AGM)
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General Manager, Restaurant
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General Manager, Hotel
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General / Operations Manager
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General Manager
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Hotel Manager
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Director of Operations
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More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

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Adjust your Front Desk Agent CVs the right way with our expert solutions.

To guarantee the favorable outcome of your Front Desk Agent CV, the best advice is to incorporate job-relevant data from your professional history in Customer Service, compose them in a simple form, adding action verbs and a conscious objective. See the examples we provide on our website to be in no doubt you get favorable employment.

Dominant Key Skills and Action Verbs for Front Desk Agent

Include descriptive action verbs to highlight the Customer Service savviness you have gained working being a Front Desk Agent. Be certain that the action words' actuality and accurate compatibility with the ultimatums of the work you are interested in. Consider these: effective planning, registration, conflict resolution

Key Skills & Proficiencies

Inventory Oversight
Cash Transactions
Cash Handling
Conflict resolution
Hospitality Service Expertise
Reading Comprehension
Guest Amenities
Lobby Auditing

Action Verbs

Decision-Making Abilities
Listening Skills
Customer Checkout
Transportation Information
Problem-Solving Skills
Sales Expertise
Providing Information
Disseminate Messages to People
Office Management

Words to Avoid and Include on Front Desk Agent Resume

Overwhelming as it could appear primarily, getting an occupation is possible. There are thousands of possibilities to improve your CV at no cost. Thus, everybody trapped thinking about how to prepare an excellent CV for a Front Desk Agent can take a look at the next list of key phrases explaining crucial skill sets and knowledge. Gradually, applying for your wanted occupation will be a lot easier with such samples: sales expertise, customer checkout, local arts and culture, yardi, safety and security procedures.

Phrases To Use

Updated customer accounts with add-on room charges, including minibar use and room service bills.
Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Confirmed relevant guest information and payment methods to prevent fraud.
Informed travelers of hotel security features and offered details regarding safety processes and procedures.
Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
Posted charges, updated accounts and issued bills to departing guests.
Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
Pleasantly greeted every guest approaching front desk, maintaining upbeat demeanor even during moments of stress.

Best Front Desk Agent Resume Objective Examples

Assume that you have discovered an amazing job opening in Customer Service. You may have always wanted to be employed as a Front Desk Agent. At this point, it's about time to submit the curriculum vitae! However, prior to when you do so, analyze it and ensure that you've commenced it by declaring an objective.

Ambitious Front Desk Agent with [Number] years of experience and passion for local [Type] industry. Personable, experienced with conflict resolution and sensitive to others' needs.
Energetic Front Desk Agent with more than [Number] years of experience helping guests with [Task] and [Task]. Talented in planning outings for guests, providing needed resources and creating enjoyable visits.
Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations.
Multicultural Front Desk Agent with [Number] years of experience representing business and helping guests. Go-getter with pleasant attitude and well-developed interpersonal skills. Fluent in [Language].
Logical Front Desk Agent with experience in guest services helping customers feel welcome and promoting long-term loyalty. Well-organized when managing transactions and records with meticulous accuracy. Successful at interfacing with people and solving problems. Tenacious approach to maximizing guest satisfaction with superior attention to detail and cordial demeanor.
Tech-savvy Front Desk Agent with experience interfacing with individuals and families to deliver top-tier service. Committed to accuracy and efficiency in all operations. Possessing in-depth knowledge of [Type] software.
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