Help Desk Technician resume examples

A modern resume example for a Help Desk Technician position. Based on the best resume writing practices.

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approved by recruiters
Rated 4.5/5 out of 67 reviews
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Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Help Desk Technician Salary

$
41656.73
/ year
Avg. Base Salary (USD)
10%
30942.43
k $
25%
36008.40
k $
Median
41656.73
k $
75%
49888.74
k $
90%
57416.66
k $
$
17.34
/ hour
Avg. Base Hourly Rate (USD)
10%
12.85$
25%
14.98$
Median
17.34$
75%
20.36$
90%
23.83$

What is the Pay by Experience Level for Help Desk Technician?

Career Paths

Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

Help Desk Technician
Senior Systems Administrator
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Information Technology (IT) Manager
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System Administrator, Computer / Network
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Network Engineer
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Systems Administrator
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Information Technology (IT) Manager
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Systems Administrator
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Information Technology (IT) Manager
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Information Technology (IT) Support Specialist
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More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
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Special guidance to obtain employment as Help Desk Technician.

A remarkably essential component prior to getting a career in Computers Software is to be detected by the HR manager since they consider dozens and even hundreds of CVs for a specific place. To find hired, you are recommended to complete a Help Desk Technician curriculum vitae that will get noticed amongst other job applicants' CVs, and we are now on this website to assist you along with it.

Common Key Skills and Action Verbs for Help Desk Technician

The most befitting Computers Software expertise you’ve acquired in your career in the distinctive sphere, plus extra worthy aspects you consider worth mentioning, should be there in a truly superior CV. Be sure they are consistent with the Help Desk Technician appointment to get the most of your job application. Find the most commonly used ones in the following list we've made: docker, operational improvement, data recovery.

Key Skills & Proficiencies

IT Support
Microsoft Exchange Server
Apple Final Cut Pro
Human Resource Management Software (HRMS)
Apple macOS
MEDITECH Software
Hewlett Packard LoadRunner
Reading Comprehension
IBM Notes
Application Support

Action Verbs

Adobe Systems Adobe Photoshop
Technical Documentation
Speaking
Adobe Systems Adobe InDesign
SmugMug Flickr
Salesforce Software
Adobe Systems Adobe Acrobat
Hardware and Software Installation
Repairing
Customer service expert

Help Desk Technician CV Phrases To Embrace

To devise an outstanding Help Desk Technician resume, you should utilize the key terms defining the assignments and functions largely located on the best Help Desk Technician curriculum vitaes. Hinged on our research, here is what we suggest using: relationship development, supervision, apple final cut pro.

Phrases To Use

Assisted customers with product selection based on stated needs, proposed use and budget.
Monitored website traffic and pulled Google Analytics to provide data to marketing staff for evaluation.
Evaluated and responded to incoming sales leads and requests for technical support assistance.
Maintained and updated [Type] customer service database.
Answered [Number] incoming calls from residential and small business customers on [Type] and [Type] products.
Conducted in-depth product and issue resolution research to address customer concerns.
Provided thorough [Type] technical support and problem resolution for over [Number] customers daily.
Assisted customers with various types of technical issues via email, live chat and telephone.
Researched, resolved and followed up on customer issues, earning [Number]-star customer review rating.
Managed IT setup and service requests for hardware, [Software] and [Software] for local and remote users.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Issued [Type] software license codes to new and existing customers for [Software] and [Software] bundles.

Best Help Desk Technician Resume Objective Examples

A job candidate for a Help Desk Technician position should write their resume the correct way. Specifically, a reliable and perfectly-placed objective will certainly improve their chances for the curriculum vitae to get recognized. An excellent choice to start is to open your CV with a clear objective statement that includes appropriate skill sets and knowledge that meet the requirements of the occupation thoroughly. Therefore, you'll get considerably better chances to get your targeted profession in Computers Software.

Articulate Help Desk Technician with [Number]-year record of finding effective solutions to technical issues through troubleshooting and issue analysis. Proudly certified in [Area of certification] and [Area of certification]. Promotes dynamic skills in Adobe Systems Adobe Photoshop and Adobe Systems Adobe Photoshop.
Skilled Help Desk Technician proficient in supporting hardware and software issues for [Type] computer systems. Specializing in troubleshooting [Type] and [Type] products.
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert [Software] and [Software] user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in Help Desk Technician role. Skilled in Adobe Systems Adobe Photoshop and Adobe Systems Adobe Photoshop in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of IT Support and IT Support.
Hardworking and reliable Help Desk Technician with strong ability in [Task] and [Task]. Offering Technical Documentation, Technical Documentation and Technical Documentation. Highly organized, proactive and punctual with team-oriented mentality.
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