Technical Support Agent resume examples

A modern resume example for a Technical Support Agent position. Based on the best resume writing practices.

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approved by recruiters
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Technical Support Agent Salary

/ year
Avg. Base Salary (USD)
k $
k $
k $
k $
k $
/ hour
Avg. Base Hourly Rate (USD)

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Pro pointers and advice for a fruitful Technical Support Agent job resume.

Defeat all the opponents with the properly corresponding CV. Incorporate the whole set of useful elements in relation to your valuable experience in the sphere and shape it with major and action terms. Benefit from the pro guidance on Technical Support Agent CV prepared on our web page to undoubtedly get the employment in Computers Software.

Dominant Key Skills and Action Verbs for Technical Support Agent

Should you not understand what to provide in your job application for it to be prominent and raise the probability of being considered by the desired hiring manager in the area of Computers Software, we understand exactly what you need. You should include action words and capabilities relating to the position of a Technical Support Agent, indicate your essential competencies and expertise you have that satisfy the expectations of the job perfectly. Apply our compilation not to leave out a thing: software issue resolution, scheduling, technical support.

Key Skills & Proficiencies

Customer Contact
Xsan 2 Administrator
Internet Hosting
System Configuration
Microsoft Office Specialist (MOS) Expert
Equipment Maintenance
Wide-area Networks
Technical Writing
Mozy Online Backup

Action Verbs

Customer Complaint Resolution
IT Support
Customer Checkout
Special Education
Windows 10
Customer Retention
Hardware and Software Installation
Adobe and Adobe Flash

Technical Support Agent CV Phrases To Utilize

Primarily, to optimize the chances of getting recruited for the post of a Technical Support Agent, hopefuls consider specific word choices in their curriculum vitaes. They check off job-related duties they accomplished and skills they applied in their previous jobs, matching the potential employer’s expectations. Here is a compilation of such key phrases we have readied for you:customer service expert, technical documents comprehension, windows 10.

Phrases To Use

Installed [Type] security applications and devices and suggested additional security measures.
Wrote and reviewed tickets to request maintenance to various types of equipment.
Maintained and updated [Type] customer service database.
Activated accounts for clients interested in new services.
Developed and tested new product offerings prior to release to assist development team in bug identification.
Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Assisted customers with various types of technical issues via email, live chat and telephone.
Researched, resolved and followed up on customer issues, earning [Number]-star customer review rating.
Delivered on-site technical support following software implementation and worked with managers to suggest product upgrades and changes.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Developed and maintained technical expertise in [Area of expertise] and [Area of expertise].
Supported customers with online billing, access and account issues.

Best Technical Support Agent Resume Objective Examples

Mention your objective statement at the beginning of your resume. Thereby, your prospective hiring managers will understand why you are a precious applicant who should become a Technical Support Agent in the organization. Be certain to indicate how you can make use of your skills when operating in the sector to help make your curriculum vitae more attractive.

Articulate Technical Support Agent with [Number]-year record of finding effective solutions to technical issues through troubleshooting and issue analysis. Proudly certified in [Area of certification] and [Area of certification]. Promotes dynamic skills in Customer Complaint Resolution and Customer Complaint Resolution.
Enthusiastic Technical Support Agent specializing in outstanding customer service with [Number] years of experience in mobile business solutions. Background in helping businesses integrate budding technology into existing product selection. Expert in [Area of expertise].
Computer User Support Specialist with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in Technical Support Agent role. Skilled in Customer Complaint Resolution and Customer Complaint Resolution in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of Customer Contact and Customer Contact.
Hardworking and reliable Technical Support Agent with strong ability in [Task] and [Task]. Offering IT Support, IT Support and IT Support. Highly organized, proactive and punctual with team-oriented mentality.
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