Technical Support Representative resume examples

A modern resume example for a Technical Support Representative position. Based on the best resume writing practices.

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approved by recruiters
Rated 4.5/5 out of 67 reviews
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Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Technical Support Representative Salary

$
46781.66
/ year
Avg. Base Salary (USD)
10%
34431.67
k $
25%
40174.76
k $
Median
46781.66
k $
75%
57206.34
k $
90%
70485.88
k $
$
16.84
/ hour
Avg. Base Hourly Rate (USD)
10%
12.31$
25%
14.45$
Median
16.84$
75%
20.18$
90%
23.55$

What is the Pay by Experience Level for Technical Support Representative?

Career Paths

Explore the most common career paths for Technical Support Representative. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

Technical Support Representative
Technical Support Manager
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Information Technology (IT) Manager
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Technical Support Director
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Technical Support Director
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Information Technology (IT) Manager
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Product Manager, Software
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Senior Technical Support Engineer
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Technical Support Manager
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Software Engineer
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More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
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Use proven Technical Support Representative CVs to be employed by the target company.

The most effective curriculum vitae calls for some recommendations to be followed. We are now on this site to accompany you you along the way to the sensible Technical Support Representative CV, which is going to deliver the targeted job. All you have to do is familiarize yourself with our strategies and create your personal excellent Customer Service resume along with the valuable information inside it.

Main Key Skills and Action Verbs for Technical Support Representative

One of the several crucial moves in making a good CV in the Customer Service is mentioning your earlier work competencies as a Technical Support Representative, define the projects and responsibilities you were able to become successful in. To complete this, we have performed special exploration and compiled the most frequent and necessary terms for your position, like: complaint resolution, conflict deescalation, scheduling.

Key Skills & Proficiencies

Recipient of [Scholarship Name] Scholarship
Customer Contact
Xsan 2 Administrator
Modems
Description and Demonstration of Products
Perfect Attendance Award
Proficient in Norton Antivirus Software
Wide-area Networks
Technical Writing
Top [Number]% of class

Action Verbs

Customer Complaint Resolution
Student government representative
IT Support
Java Language
Conflict deescalation
Windows 10
Microsoft Office Specialist (MOS) Expert
Linksys
Hardware and Software Installation
Adobe and Adobe Flash

Technical Support Representative power phrases to build your resume

To provide the perfect Technical Support Representative resume, it is frequently suggested by human resources to sensibly use keywords explaining the thorough set of responsibilities, tasks, and abilities demonstrating your positive points. We have performed our study and advise you trying several of the following hook phrases: business development, help desk support, perfect attendance award

Phrases To Use

Assessed, troubleshot and repaired various machines such as desktops, printers and sorters.
Created documentation for cases and claims for damaged, lost or displaced packages.
Installed [Type] security applications and devices and suggested additional security measures.
Wrote and reviewed tickets to request maintenance to various types of equipment.
Resolved escalated issues by serving as subject matter expert on wide-ranging issues related to [Software].
Managed high levels of call flow and responded to [Type] technical support needs.
Assisted customers with various types of technical issues via email, live chat and telephone.
Researched, resolved and followed up on customer issues, earning [Number]-star customer review rating.
Delivered on-site technical support following software implementation and worked with managers to suggest product upgrades and changes.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Developed and maintained technical expertise in [Area of expertise] and [Area of expertise].
Supported customers with online billing, access and account issues.

Best Technical Support Representative Resume Objective Examples

Concerning the structure of your CV, the the beginning is the most critical. Place a well-thought and precisely-adjusted objective statement as an introduction to your Technical Support Representative curriculum vitae. The content must only boast of only the requisite skills and responsibilities that entirely meet the position’s requirements and agrees with the demands of the Customer Service. This will make it possible for your resume shines and attract the needed attention.

Articulate Technical Support Representative with [Number]-year record of finding effective solutions to technical issues through troubleshooting and issue analysis. Proudly certified in [Area of certification] and [Area of certification]. Promotes dynamic skills in Customer Complaint Resolution and Customer Complaint Resolution.
Skilled Technical Support Representative proficient in supporting hardware and software issues for [Type] computer systems. Specializing in troubleshooting [Type] and [Type] products.
Computer User Support Specialist with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems.
Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in Technical Support Representative role. Skilled in Customer Complaint Resolution and Customer Complaint Resolution in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of Recipient of [Scholarship Name] Scholarship and Recipient of [Scholarship Name] Scholarship.
Hardworking and reliable Technical Support Representative with strong ability in [Task] and [Task]. Offering Student government representative, Student government representative and Student government representative. Highly organized, proactive and punctual with team-oriented mentality.
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