Collections Representative resume examples

A modern resume example for a Collections Representative position. Based on the best resume writing practices.

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Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Collections Representative Salary

/ year
Avg. Base Salary (USD)
k $
k $
k $
k $
k $
/ hour
Avg. Base Hourly Rate (USD)

What is the Pay by Experience Level for Collections Representative?

Career Paths

Explore the most common career paths for Collections Representative. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

Collections Representative
Accounts Receivable Specialist
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Credit / Collections Supervisor
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Collections Manager
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Executive Assistant
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Office Manager
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Sr. Administrative Assistant
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Accounts Receivable Manager
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Staff Accountant
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Accounts Receivable Supervisor
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More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

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The importance of word choice in a perfect Collections Representative resume is great.

Make your expert Collections Representative resume be superior to the competition. You should do your outmost to incorporate the work-related qualities that recruiter values and describe your experience in Accounting and Finance in diligently chosen vocabulary and phrases. Our competent advice and top curriculum vitae examples may be of incredible help.

Common Key Skills and Action Verbs for Collections Representative

To become the ideal applicant for the career in Accounting and Finance, it is recommended for a Collections Representative applicant to define their qualities in the most descriptive and consistent approach. A valuable choice can be describing your capacities using a couple of proven key phrases, similar to: codes reviewing, negotiation, team building.

Key Skills & Proficiencies

Customer Contact
Contract Review
Product Location
Accounting Software
Closing Processes
Payment Collection
Account Reconciliation

Action Verbs

Account Adjustment
Customer Checkout
Refunds Exchanges and Adjustments
Financial Reporting
Billing Inquiries
HIPAA Compliance
Customer Billing

Collections Representative Resume Phrases To Embrace

To create the CV more interesting to HR specialists and prospective employers, you should adhere to specific instructions when making your application form. Among various other instructions and suggestions, we encourage you to make use of numerous key phrases related to Collections Representative. For example, think about describing your skill sets like client base retention, credit bureau information, and operational improvement.

Phrases To Use

Negotiated to collect balance in full.
Used probing techniques to determine debtors' reasons for delinquency.
Handled [Number] outbound and inbound calls daily with goal of collecting owed debt.
Reviewed collection reports to determine status of collections and amounts of outstanding balances.
Used skip tracing resources to locate debtors and updated information in company system.
Resolved challenging situations with friendly but firm strategies.
Marketed delinquent mortgage notes to investors, negotiating to achieve highest bids for notes and short sales.
Structured manageable repayment plans with delinquent borrowers of commercial, mixed use, multi-family and home equity loans.
Received payment and posted to appropriate customer accounts.
Met demands of busy collections group by performing high volume of daily calls.
Mentored new members on scripts, strategies and company information to maximize performance.
Located debtors by utilizing skip tracking and other strategies.

Best Collections Representative Resume Objective Examples

Be careful not to keep the most important details at the conclusion of the file. You ought to set an objective statement at the very beginning of your own Collections Representative resume. This kind of statement needs to instantly show you as a competent specialist with the proper experience to be hired in the Accounting and Finance.

Firm Collections Representative with specialties in personal credit and business collections. Fantastic communication and negotiation skills. Experienced with multi-line phone systems and data entry.
Collections Representative with [Number] years' track record of providing exceptional customer service and negotiation techniques. Knowledge of multi-line phone systems, Microsoft Office and data entry. Honest, collaborative and an individual of integrity.
Ambitious Collections Representative with [Number] years of [Area of expertise] experience. Highly skilled in follow-ups, managing accounts and probing techniques. Work well independently or as part of team.
Talented Collections Specialist persistent with customers and seasoned in overcoming objectives. Bringing [Number] years of experience and driven mentality.
Industrious Collections Specialist eager to leverage [Number] years of professional experience to new role. Excellent communicator and closer with solid record of success and strong knowledge in [Area of expertise].
Dedicated Collections Representative accurate in processing payments and efficient in completing daily tasks in fast-paced environments. Proficient in Accounting and Finance products, compliance requirements and payment schedules. Seeking role with increased responsibility.
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