Customer Service Coordinator resume examples

A modern resume example for a Customer Service Coordinator position. Based on the best resume writing practices.

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approved by recruiters
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This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Customer Service Coordinator Salary

$
41662.41
/ year
Avg. Base Salary (USD)
10%
31162.22
k $
25%
36302.67
k $
Median
41662.41
k $
75%
50337.48
k $
90%
59152.36
k $
$
16.66
/ hour
Avg. Base Hourly Rate (USD)
10%
11.77$
25%
14.20$
Median
16.66$
75%
19.52$
90%
22.14$

What is the Pay by Experience Level for Customer Service Coordinator?

Career Paths

Explore the most common career paths for Customer Service Coordinator. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

Customer Service Coordinator
Administrative Assistant
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Senior Customer Service Representative (CSR)
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Customer Service Manager
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Operations Manager
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Director, Customer Service
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Office Manager
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Customer Service Manager
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Office Manager
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Operations Manager
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More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
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Expert guidance to obtain employment as Customer Service Coordinator.

Anyone who hopes to apply for a Customer Service Coordinator profession understands that the correct CV will do roughly fifty percent of the job. To make it appropriate, we highly recommend you to read through our instructions, which we diligently prepared to aid you to prevent frequent complications. Think about your capabilities and experience of Customer Service - these points are considerably powerful in writing a resume.

Common Key Skills and Action Verbs for Customer Service Coordinator

Whenever you mail out your resume to employers or human resources in Customer Service and attempt becoming a Customer Service Coordinator, make sure you highlight certain abilities that are pertinent for the selected occupation. There are numerous action verbs and main capabilities we present for this sphere: receiving support, customer billing, and contract preparation.

Key Skills & Proficiencies

Customer Contact
Customer Checkout
Deposit Preparation
Operations Management
Order and Invoice Processing
Order Packing and Shipping
Sales Expertise
Cash Register Operation
Order Entry
Complaint Resolution

Action Verbs

Customer Complaint Resolution
Electronic Data Interchange
Customer Service Excellence
Mailing
Data management
Customer Retention
Refunds Exchanges and Adjustments
Enterprise Resource Planning (ERP)
Credit Card Applications
New Product Information

Customer Service Coordinator CV Phrases To Use

Boosting your curriculum vitae or making a fresh start with it could need particular effective suggestions and words that can succeed and appeal your possible hiring manager. In case you are presently seeking a career in Customer Service Coordinator, read through your curriculum vitae and make certain that you have applied some key terms and phrases there, including register operations, product and service information, and order fulfillment.

Phrases To Use

Described and explained details about over [Number] [Product or Service] options to inform customers and guide purchasing decisions.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
Processed customer account changes using [Software].
Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.
Reconciled accounts, posted daily entries and conducted financial analysis with [Software] and [Software].
Interacted with over [Number] customers per shift to provide and process information in response to inquiries, concerns and requests about services and products.
Used [Software] and [Software] to update customer account information.

Best Customer Service Coordinator Resume Objective Examples

A necessary aspect of the curriculum vitae for a position of a Customer Service Coordinator has to be an objective statement. Essentially, a reason affirmation is a simple indication of the job encouragement and self-confidence in the Customer Service. It does work more properly if used in the starting part of the CV.

Customer-focused professional with track record of success in responding to customers' needs in accordance with procedures. Assertive yet polite individual with special talents in drumming up new business. In-depth knowledge of [Software] and [Software].
Diligent Customer Experience professional successful at satisfying all types of customers with creative and knowledgeable solutions. Lead team of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing [Number]-year background maintaining customer satisfaction and contributing to company success. Proficient in [Software] and [Software].
Flexible Customer Service Coordinator with [Number] years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.
Seasoned Customer Service Coordinator bringing [Number]-year progressive career focused on enhancing customer service with careful attention to detail and strong follow-through. Talented in assessing systems and developing strategies to boost efficiency and reduce process lags. Good organizational and problem-solving abilities.
Driven Customer Service Manager offering [Number] years of expertise in sales management, office administration and customer service. Demonstrated ability to develop highly effective teams to foster project completion and efficiency. Adept at overseeing and executing accounting functions with proficiency in QuickBooks.
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