Customer Service Specialist resume examples

A modern resume example for a Customer Service Specialist position. Based on the best resume writing practices.

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Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Customer Service Specialist Salary

/ year
Avg. Base Salary (USD)
k $
k $
k $
k $
k $
/ hour
Avg. Base Hourly Rate (USD)

What is the Pay by Experience Level for Customer Service Specialist?

Career Paths

Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

Customer Service Specialist
Administrative Assistant
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Senior Customer Service Representative (CSR)
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Customer Service Manager
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Executive Assistant
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Office Manager
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Sr. Administrative Assistant
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Operations Manager
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Director, Customer Service
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Office Manager
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More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

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Compose an exemplary Customer Service Specialist curriculum vitae to win the post.

An extremely significant element before you get an occupation in Customer Service is to get seen by the hiring manager as they read dozens or even hundreds of resumes for a single placement. To find chosen, you are expected to make a Customer Service Specialist resume which will get noticed amongst alternative job seekers' resumes, and we are now on this site to help you with it.

Common Key Skills and Action Verbs for Customer Service Specialist

Action verbs specifying the Customer Service expertise a job hopeful has acquired being a Customer Service Specialist should be delicatedly chosen to suitably match the conditions of the job posting in mind. You can use the following: schedule mastery, warehousing functions, technical support.

Key Skills & Proficiencies

Timpani Email
Customer Contact
Timpani Contact Center
Data management
Product Location
Refunds Exchanges and Adjustments
Item Location
Telephone Etiquette
Cash Register Operation
New Product Information

Action Verbs

Customer Complaint Resolution
Timpani Chat
Customer Checkout
Description and Demonstration of Products
Conflict resolution
Multi-Channel Contact Center Software
Processing Item Returns
Sales Expertise
Intuit QuickBooks

Customer Service Specialist power phrases to build your resume

What makes a decent CV to find a Customer Service Specialist position? Of course, past experience is a great component to mention, but a lot of hiring managers will not likely even check your application without a number of essential phrases and terminology. Think of making use of several of these in your curriculum vitae: strategic sales knowledge, invoice processing, sales goals.

Phrases To Use

Directed customers to appropriate departments for additional support.
Used [Software] to keep records of customer interactions, customer accounts and file documents.
Described and explained details about over [Number] [Product or Service] options to inform customers and guide purchasing decisions.
Attracted potential customers by answering [Product or service] questions and suggesting information about other products and services.
Enhanced customer satisfaction ratings by resolving technical, on-site and account issues efficiently.
Assisted call-in customers with questions and orders.
Relayed productive customer feedback to marketing teams.
Helped customers open accounts, make deposits, update information and carry out range of routine actions.
Provided outstanding [Type] service to new and long-standing customers by attending closely to concerns and developing solutions.
Displayed strong telephone etiquette, effectively handling difficult calls.
Described business [Product or Service] offerings to customers and facilitated smooth purchases.
Supported [Job title] in operational improvements and resolution of [Type] problems to deliver top-notch customer service.

Best Customer Service Specialist Resume Objective Examples

If you want to acquire a Customer Service Specialist job position, make sure you be capable to create your resume apparent. For this specific purpose, you should begin with a reason affirmation. This section should be prepared concisely and mindfully and demonstrate your practical experience and talents gained in the Customer Service. Don't try to convey the full historical past. The indicated section has to be tightly related to the career you are seeking for.

Professional Customer Specialist motivated to provide highest quality customer experience. Strong administrative and organizational skills. Dedicated to increasing customer satisfaction and retention through efficient and accurate problem resolution.
Driven Customer Specialist committed to providing quality service and timely issue resolution. Proficient communicator and detail-oriented. Accustomed to working in stressful, high-volume call environments while providing efficient and accurate support.
Results-oriented Customer Service Specialist possessing first-rate communication, problem analysis and organizational skills. Adaptable professional with [Number] years of experience in customer service and customer relations. Tech-savvy with proficiency in office equipment operations, [Software] and [Software].
Flexible Customer Service Specialist with [Number] years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.
Positive, upbeat Customer Service Specialist brings more than [Number] years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Hardworking Customer Service Specialist accustomed to fast-paced [Type] call center environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in Customer Service standards and best practices.
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