Telephone Operator resume examples

A modern resume example for a Telephone Operator position. Based on the best resume writing practices.

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Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.
Rated 4.5/5 out of 67 reviews
This resume is created in 7 minutes.

Average Telephone Operator Salary

/ year
Avg. Base Salary (USD)
k $
k $
k $
k $
k $
/ hour
Avg. Base Hourly Rate (USD)

What is the Pay by Experience Level for Telephone Operator?

Career Paths

Explore the most common career paths for Telephone Operator. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

Telephone Operator
Vendor Manager
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Director of Operations
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Office Manager
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Administrative Assistant
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Customer Service Representative (CSR)
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Food Service Manager
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Line Cook
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More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

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Special guidelines and advice for a fruitful Telephone Operator job curriculum vitae.

One cannot minimize the value of expertise in drafting a Customer Service CV that will get an individual hired. Our expertly designed resume forms might be selected by a clever job seeker who pursuits to certainly get the job at issue. Accept variation and consider the suggestions.

Typical Key Skills and Action Verbs for Telephone Operator

Adding your important skills to the curriculum vitae is a must since it could improve your search and give positive results. Be sure you extend your CV with action verbs that demonstrate your skills in Customer Service when you make an application to the Telephone Operator role: like use communication devices, technology design, or organization.

Key Skills & Proficiencies

Customer Contact
Handheld Computer Device Software
Reading Comprehension
Customer database management
Telephone switchboard operation
Communications equipment maintenance
Active Learning
Concepts of Telecommunications
Service Orientation

Action Verbs

Customer Complaint Resolution
Correspondence Management
Clear Communication
Use Communication Devices
Communicate By Telephone
Message logging
Quality Control Analysis
Install Electronic Communication Equipment

Telephone Operator Resume Phrases To Use

The road to your dream place of employment starts with writing a CV. It is advised to customize your CV to a given job opening, instead of getting one file for all organizations. Making use of keywords can assist you to get your resume on the right track. In case you're trying to find a Telephone Operator position, feel free to use words similar to: [type] report generation, supervision, and first aid/cpr.

Phrases To Use

Monitored automated systems for placing collect calls and intervened for callers needing assistance.
Maintained up-to-date knowledge of emergency call procedures.
Calculated and quoted charges for services such as person-to-person and international calls.
Collected and verified directory information, including telephone numbers, addresses and proper spelling of names.
Operated switchboard and routed incoming calls to appropriate departments.
Scheduled and coordinated conference calls and video teleconferences.
Saved employees valuable time by logging maintenance requests and overseeing completion of work.
Reported telephone line issues and outages to [Job title] for prompt repairs.
Scheduled appointments by sharing availability with callers and entering information into [Software].
Took messages from callers and accurately relayed details to intended staff.
Supported staff with office clerical tasks, including processing mail and [Task].
Recorded phone system messages directing callers to desired extensions and offering general company information.

Best Telephone Operator Resume Objective Examples

Sometimes, applicants tend to overlook the significance of an objective statement in their personal CVs and even leave it out. Nonetheless, if covered properly, this can be a great method and a required feature: set it up at the beginning of your Telephone Operator CV and emphasize your determination and recognition of the enterprise and the Customer Service.

Polite Telephone Operator proficient in answering, recording and logging all customer calls. Offering [Number] years of experience in operating switchboards. Calm and patient individual with in-depth knowledge of [Software] and [Software].
Courteous Telephone Operator successful at providing professional assistance in [Number]-hour [Type] call center. Talented at conveying information accurately and performing various data entry tasks.
Polite and professional Telephone Operator with exceptional [Type] coordination skills. Proficient in use of [Software] with proven ability to promote effective communication across departments.
Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in Telephone Operator role. Skilled in Customer Complaint Resolution and Customer Complaint Resolution in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of Customer Contact and Customer Contact.
Hardworking and reliable Telephone Operator with strong ability in [Task] and [Task]. Offering Correspondence Management, Correspondence Management and Correspondence Management. Highly organized, proactive and punctual with team-oriented mentality.
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